Q: How do I choose a projector?
A: There are only three things to consider; 1. size, 2. brightness and 3. resolution.

  1. All our projectors are super light-weight and are easy to carry in their soft sided shoulder cases.
  2. Brightness is measured in lumens and all our line of projectors are in the "leave the lights on" level of brightness. Simple rules of thumb are; if your presentation contains a lot of text, or will be shown on a large screen (8ft.+) choose a projector with a higher lumens rating.
  3. Resolution refers to the number of dots (pixels) used to create the projector's image. For laptop computers the current standard resolution is XGA (1024 x 768 pixels). All of our projectors are XGA as well as HD compatible and adjust automatically to match the resolution of whatever is connected.

Q: Is a one day rental equal to 24 hours?
A: Yes, but whenever possible we will get you your projector early.

Example: You reserve a one day XGA projector for meetings starting Tuesday morning. You can pick it up Monday before 5:00 p.m. and not return the unit till Wednesday noon. These buffer days are great for taking the worry out of presentation day. You have time to familiarize yourself with the equipment beforehand, and time to savour a job well done afterward. Did someone say it's Miller time?

Q: Can I have my rental order delivered?
A: Yes, for a additional fee we can deliver your order within the Greater Montreal area.

Q: Can I pick up my A/V equipment, or schedule it to be delivered after business hours?
A:Yes, we will make every effort to accommodate your needs. Equipment that is requested for rehearsal purposes the night before may carry an additional fee. Call for specific details.

Q: Can I rent my A/V equipment for a half day?
A: Half day rentals are not agreed to in a contractual form. However it is sometimes possible to offer reduced rates.

Q: What if I damage or lose the equipment?
A: If you damage or lose the equipment, you will be held responsible for its repair or replacement. We reserve the right to question incidents that may arise due to neglectful use of equipment.

Q: What if I don’t know how to run the equipment?
A: If you are not familiar with the equipment, the AV-Solutions technical staff will be very pleased to familiarize you with it. In most cases this can be done in five to ten minutes. Please request this service in advance.

Q: What do I do with the equipment after I’m finished with it?
A: Suitable arrangements for the return of rental equipment will be established and agreed upon at the outset of the rental period by the you and AV-Solutions.

Q: I just found out that I will need some equipment; can you accommodate me on short notice?
A: Emergency needs can almost always be satisfied based on availability of equipment and staff.

Q: How long in advance should I reserve A/V equipment?
A: Reservations should be made at least two working days in advance of the occasion to ensure availability of equipment.

Q: What do I need for a PowerPoint presentation?
A: To display a PowerPoint presentation, you will need a laptop, a data projector and a screen. If you already own a laptop, all you will need is the data projector and screen. Tip: To view your PowerPoint Presentation as a slide show, press F5 on your laptop.

Q: Do I need to let you know if my event has been cancelled?
A: YES, it is important to let us know as soon as possible if you will be canceling your order. Otherwise charges may apply.

 

 

 

 


© 2011 AV-SOLUTIONS. All rights reserved.

ol>